Due to the size and nature of our heavy steel gardening products, all items are sold on a collection-only basis, and we do not accept returns for change of mind once items have been collected.
We strongly encourage customers to inspect their items upon collection to ensure they are satisfied before taking them away.
This policy does not affect your legal rights. In the unlikely event that an item is faulty, damaged, or not as described, please contact us within 48 hours of collection so that we can arrange an appropriate remedy, which may include repair, replacement, or refund in accordance with your rights under the Consumer Rights Act 2015.
If you have any questions about a product before purchase, please get in touch and we will be happy to help.
